Privacy Policy
Last updated June 2026. This is a plain-language summary and will be replaced by our finalized policy before launch.
What we collect
To verify identity and match you with compatible roommates, Jilo collects the information you provide and the data needed to keep the marketplace safe: your name, phone number, government ID (verified through Stripe Identity), photos, and the lifestyle and logistics preferences you enter during onboarding.
How we use it
We use your information to run identity and photo-safety checks, calculate compatibility, surface matches, power messaging, and prevent fraud and abuse. We do not sell your personal data.
Verification partners
Identity verification is handled by Stripe Identity, phone verification by our carrier lookup provider, and automated photo screening by Google Vision. These partners process data on our behalf under their own terms.
Your choices
You can use incognito mode, hide your profile in Discover, block other users, and request an export or deletion of your data from within the app or by contacting us.
Contact
Questions about privacy? Email parth@jilo.app.