Built to keep scammers out
NYC roommate hunting is full of fake listings, bots, and ghosting. On Jilo, every account clears phone, ID, and photo checks before it can reach you, and a cap on open chats keeps conversations answered.
Phone verification
Every account verifies a phone number with a one-time SMS code sent through Twilio before it can reach the feed. Throwaway and bot signups usually will not clear that bar.
Stripe Identity
Government-ID verification is required before you can post a listing or send a first message, so the person you match is the person you meet.
Photo safety AI
Automated Google Vision screening flags unsafe or misleading photos and keeps profiles authentic.
Five-chat limit
Active conversations are capped at five. Confirm a fit or decline to open the next, so chats get answered instead of piling up.
Privacy controls
Incognito mode, hide-in-discover, and blocklists put you in control of who can see and reach you.
Reporting & blocking
One tap to report or block anyone. Our team reviews every report and removes people who break the rules.
Community guidelines
Jilo only works if everyone shows up honestly. By using Jilo you agree to:
- Be honest. Use real photos, a real name, and accurate budget and move-in details.
- Be respectful. No harassment, hate speech, or discrimination of any kind.
- Keep it safe. Never share financial information or send deposits before verifying a listing in person.
- No spam or solicitation. Jilo is for finding roommates, not selling services.
See something off? Report it and our team will review it.